Swiss Raiffeisen bank relies on Invoice CENTER

Konstanz, 09/23/2008

Raiffeisen Switzerland processes all incoming invoices with and without purchase order reference using Invoice CENTER from Captaris Document Technologies. Captaris Document Technologies, previously Océ Document Technologies, has thereby successfully gained a strong client in the Swiss banking market. This success can be attributed in part to its good reputation in the German financial sector.

According to Raiffeisen Switzerland, the high recognition rate of the automatic text recognition technology and the integrated mail-based approval workflow are among the solution's highlights. This is also reflected in the acceptance of Invoice CENTER for SAP by users. "The satisfaction level was very high, even relatively soon after the launch. The employees, who are involved in the electronic release for payment to a great extent, had very few questions or problems, even right at the start," says Urs Zehnder, accounting expert and project manager at Raiffeisen Switzerland. Ten employees currently work in validation, pre-capture, and booking with release for payment and several hundred bank employees use Invoice CENTER's electronic release for payment via e-mail system.

The high recognition rate and reliability are guaranteed by the integrated DOKuStar character recognition analysis software, also a product from Captaris Document Technologies. DOKuStar achieves an average recognition rate of over 85 percent.

Overall, the project launch did not require any major adjustments, although the third largest Swiss bank's catalog of requirements included more than 150 items. A few examples:

• Integration into SAP and the existing software and hardware environment
• Scalability for further expansion
• Modern user interface
• VAT conformity
• Integration of a workflow process for electronically obtaining visas in accordance with applicable assignment of authority
• Possibility of processing invoices with purchase order reference
• Short time frame for launch and competitive costs
• Availability of reference solutions in a similar system environment

Operation is simple and can be learned quickly, despite the complexity of the solution. "For users handling release for payment tasks, it does not present any problems whatsoever," says Urs Zehnder.